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Hotline (1-800-826-9662)

Baby Your Baby is a temporary Medicaid Program in Utah.

Can anyone call Baby Your Baby?

Anyone in Utah can call Baby Your Baby. It doesn't matter whether or not you qualify for financial assistance, you can still order Baby Your Baby educational materials and receive helpful information and resources in your area. Baby Your Baby would like every Utah family expecting a baby to have a free Health Keepsake book no matter what their income may be.

Can Baby Your Baby answer specific questions about my pregnancy or baby's health?

The Hotline operators do not have a medical background. It is better to have your health care provider answer your specific medical questions. They can refer your specific health questions on such topics as nutrition or breastfeeding, carseats or immunizations, etc. to an expert at the Utah Department of Health.

When can I call Baby Your Baby?

The Hotline is open from 8 am to 5 .m Monday through Friday except for state and federal holidays. You can call at other times and leave a message. A Baby Your Baby operator will return your call the next business day.

Is the Hotline only for Utah residents or can residents of other states call?

The 1-800 number is free from anywhere in Utah. Each state has their own similar hotline. You may reach your state's hotline by dialing 1-800-311-2229. You can also communicate with Baby Your Baby by e-mail at byb@utah.gov

Can the Hotline give referrals or recommendations for health care providers?

The Hotline can refer you to a community health center and public health clinic in your area.

Who am I talking to when I call Baby Your Baby?

The hotline is not a recorded phone message system. When you call Baby YOur Baby, you can expect a one-on-one conversation with a friendly person. The staff are Utah Department of Health customer service experts with a wide knowledge of resources available in the state of Utah. If they can't answer your question they will locate the information for you or refer you to someone who can help you.

Is my call confidential?

Yes! Absolutely. Each operator signs a confidentiality agreement when they are hired.

Does Baby Your Baby have interpreters?

The hotlin employs bilingual staff and has access to over-the-phone interpretation for more than 150 languages.

No question is too simple and the operators are friendly and helpful. Call us today at 1-800-826-9662.